Clear > Concise > Compelling
Table of contents |
| | Foreword: The goal of Clear > Concise > Compelling |
| 1.0 | Introduction: The principles of successful communication |
| 1.1 | How communication works |
| 1.2 | How successful communicators achieve their goals |
| 1.3 | What you need to do to write efficiently and effectively |
| 2.0 | Words: Helping readers by wisely choosing words |
| 2.1 | How your choice of words helps or hinders readers |
| 2.2 | Words that reduce the effectiveness of your message |
| 2.3 | Words we commonly confuse |
| 3.0 | Punctuation: Helping readers by fully utilizing punctuation |
| 3.1 | How your choice of punctuation helps or hinders readers |
| 3.2 | Apostrophes |
| 3.3 | Capital letters |
| 3.4 | Commas, semicolons, and colons |
| 3.5 | Hyphens |
| 3.6 | The remaining punctuation marks |
| 4.0 | Style: Encouraging readers to grant your wishes |
| 4.1 | How your choice of style helps or hinders readers |
| 4.2 | Avoid verbosity |
| 4.3 | Avoid inconsistency |
| 4.4 | Document structure |
| 5.0 | The Writing Process: Putting your writing knowledge into action |
| 5.1 | The competent writer's checklist |
| 5.2 | The benefits of writing efficiently and effectively |
| 6.0 | Reference: Expanding your writing knowledge |
| 6.1 | Professional writing techniques |
| 6.2 | Document design |
| 6.3 | British English versus American English |
| 6.4 | Common variant spellings |
| 6.5 | Words we commonly misspell |
| 6.6 | Words we commonly confuse (20 more sets) |
| 6.7 | Citation overview |
| | Glossary: The language of language |
| | Categories of words |
| | Names for groups of words |
| | Names for the roles of words and phrases |
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